Education

Bachelors of Science Degree in Digital Media Innovation and Mass Communications

With a Minor in Business Administration.

Texas State University, Graduated: August 2020, Summa Cum Laude

Associate of Arts Degree in General Studies of Liberal Arts

Austin Community College, Graduated: December 2018

Work Experience

Community Manager | Khoros, June 2020 – Present, Austin, TX

• Monitor and manage customers’ brands across major social networks.
• Manage high levels of inbound conversations, proactively identifying efficiencies, while actively mining social conversations for relevant information and opportunities to engage.
• Provide strategic roadmap recommendations for several Fortune 500 companies and accounts totaling more than 200M followers.
• Produce deep-dive analytics reporting, analysis, and recommendations across global cross-functional teams, directly influencing advertising campaigns with monthly budgets exceeding $500K.
• Manage paid and organic content publishing across major social networks via the Khoros platform.
• Work with strategists, analysts and customer teams to plan, forecast, and report for social media marketing focusing on customer KPIs.
• Collect and analyze information from multiple data sources, ensuring data is reliable, using technical expertise and tools to uncover insights, statistics and trends.

Rental Property Owner and Manager | Austin, TX, May 2015 – Present, Austin, TX

• Communicate with tenants and handle rental payments.
• Manage property maintenance and contracts.

Digital Media and Communications Coordinator | Whole Life Learning Center, August 2019 – August 2020, Austin, TX

• Managed internal communications.
• Created and coordinated digital communications including social media, website management and community newsletters.
• Marketed for events and brand awareness.
• Created and managed the school’s community Facebook Group.

Undergraduate Instructional Assistant | Texas State University, January 2020 – May 2020, San Marcos, TX

• Advised and assisted Web Design and Publishing students with solving HTML, CSS, and Javascript issues, web layout, design and content.
• Prepared and delivered lectures to undergraduate students on topics such as web content editing, HTML, CSS, mobile app creation, and video editing.
• Assisted students in navigating software programs to design content.
• Evaluated content structure and creativity of lab assignments for 40 students.
• Collaborated with colleagues to address syllabus improvements, lab structure changes, and present student issues to faculty.

Casting Director | Casting Works LA, July 2012 – Jan 2020, Austin, TX

• Communicated with clients to determine goals and fulfill expectations.
• Scheduling with agents, actors and clients.
• Managed auditions and directed actors.
• Negotiated contracts.

Advertising Account Executive | Texas State University – University Star, Apr 2019 – August 2019, San Marcos, TX

• Identified potential clients and kept track of leads.
• Managed and generated $22k+ sales of multi-media packages including digital, mobile, social media, print, and signage.
• Ensured client creatives were submitted and approved by set deadlines.
• Tracked and ensured clients’ campaign ran as planned.

Campus Ambassador, Student Life | Austin Community College, Aug 2018 – Dec 2018

• Provided excellent customer service to internal and external partners.
• Provided support at departmental events (per campus) and district-wide events as needed
• Provided clerical support and other duties as assigned
• Supported the planning and implementation of Student Life campus programming

Casting Assistant | Freelance, July 2007-2017

• Assisted with planning auditions and casting calls for award-winning films, commercials, PSAs, TV shows and music videos
• Assisted with scheduling and coordinating auditions

Skills

• Managing and coordinating schedules, attentive to detail, time management, multitasking, organized, resourceful, dedicated, self-motivated and follows direction effectively. Passionately curious.
• HTML, CSS, Bootstrap, Javascript, Swift, Adobe Photoshop, Social Media, Microsoft Office, Mac OS, Google Drive, WordPress, iMovie, Video Editing, Hootsuite, Khoros

Accomplishments:

• Facebook BluePrint Community Manager Certification – June 2021
• Hootsuite Social Marketing Certification – November 2019
• Council of Scholars, School of Journalism and Mass Communications, Texas State University
• Dean’s List with a 4.0 – Spring 2019, Fall 2019, Spring 2020
• ACC Success Series’ Exemplary Leadership – Fall 2018
• Phi Theta Kappa Honor Society Alumni
• Permaculture Design Certificate – ACC, 2013